LEGAL REFERENCE

2nd par aapki nigranee aur mehfooz rakht

Hamari platform par aapka personal information, payment details aur account history poori tarah محفوظ rahe. Hum transparently batate hain ke hum kaun se data le rahe hain, kaise...

Data encryption aur securityAapka control, aapka choiceTransparent information sharing

Lobby dekho Read FAQ

Hamara privacy stance Pakistan mein

2nd par account banate waqt hum aapka naam, email, phone number aur address maang te hain - yeh sab JazzCash, Easypaisa, SadaPay aur Raast ke through payout verify karne ke liye zaroori hai. Aapka financial data encryption ke through travel karta hai. Hum third-party ke saath aapka personal info share nahi karte, sirf jahan local qanoon aur payment processors ko zaroorat ho.

Aapka deposit aur withdrawal history sirf aapka account dashboard par visible rahe.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SE SAWAAL

Apne privacy concerns raise karein

SECURITY KI GUARANTEE

Hum apne privacy commitment ko sach rakhte hain

SSL Encryption

Aapka browser aur hamara server ke beech jo communication ho wo SSL certificate ke zariye encrypt hota hai. Bank-level security same jo hamari platform par chal rahi hai.

Password Protection

Aapka password encrypted form mein store hota hai. Hum kabhi plaintext password store nahi rakhte. Agar password bhool jaao to reset link email se milega.

Two-Factor Authentication

Aap apne account par optional 2FA enable kar sakte ho. SMS ya authenticator app se extra security layer add karain.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke payment tokens alag database mein store hote hain. Main account data se separate rakha jaata hai.

Audit Trails

Har login, deposit, withdrawal aur setting change ka record rehe. Aap aapna account activity log dekh sakte ho.

Regular Security Updates

Hamara development team regularly security patches lagte hain. Vulnerability reports ko seriously liya jaata hai aur fix kiya jaata hai.

PRIVACY ROADMAP

Aapka data lifecycle 2nd par

Collection

Signup pe naam, email, phone aur address. Kyun? Identity verify karne aur payout process ko secure rakhne ke liye.

Storage

Encrypted databases mein, access-control ke saath. Sirf authorized staff dekh sakte hain, aur sirf jab zaroorat ho.

Use

Account management, fraud prevention, aur local regulatory compliance ke liye. Marketing emails sirf tab agar aapne opt-in kiya ho.

Sharing

JazzCash, Easypaisa, SadaPay aur Raast ke processors ko payment verify karne ke liye minimal data. Koi third-party sale nahi.

Retention

Account active rahe tak aapka data humari server par rahe. Deactivation ke baad 90 din mein delete hona start hota hai.

Access Rights

Aap email karke apna complete data download kar sakte ho. Correction ya deletion ke liye [email protected] par contact karein.

Cookies & Tracking

Session cookies se login track hota hai. Analytics cookies optional hain. Third-party ads cookies nahi use karte hum.

ACCOUNT LANDSCAPE

2nd par jo visible rahe security ka lihaaz

Lobby Access Login karte hi aapka complete account visible hota hai —...

Withdrawal Log Har withdrawal ke liye aapko email confirmation milta hai. Status...

Deposit Receipt JazzCash, Easypaisa, SadaPay aur Raast — sabke deposits instant confirm...

Privacy Settings Settings tab mein email preferences, communication frequency aur data visibility...

Secure Logout Session timeout feature automatic logout karta hai. Public wifi se...

Privacy policy ke bare mein aapke sawaal

Jab withdrawal fail hota hai, aapka payout amount instant aapke 2nd account balance mein return hota hai. Aapka payment data securely store rehe hue, sirf transaction logs mein likha jaata hai. JazzCash processor se data return aata hai aur delete hota hai.

Bilkul nahi, sirf account verification aur withdrawal confirmation ke liye. Agar aap promotional SMS off karein to hum sirf critical updates bhejenge. Unsubscribe link har SMS mein likha rahe.

Account delete karte samay hum aapko 30 din ka window dete hain baaz lane ke liye. 30 din baad sab personal data anonymized ho jaata hai. Transaction logs legally required period tak rakhni padi, phir delete hoti hain.

Haan, payout verify karne ke liye minimal data — naam, phone, balance. Address direct share nahi hota. Har processor apna privacy policy maintain karta hai, jo hamary website par link kiya ho.

Agar account compromise detect hote hai to immediately access freeze hota hai. Payment tokens separately encrypted hain aur immediate verification call jaata hai. Aapko SMS alert bhi milta hai login attempt ka.

Settings mein 'Download My Data' option hai. 24 ghante mein aapko JSON file email par milta hai — saara personal data, transactions aur preferences.

Jab bhi Pakistan mein local regulation badle ya naye payment method add ho. Changes email se notify hote hain. Policy version date policy page ke neeche likha rahe.